As a rule, we never disclose any personal information about our customers to any non-affiliated third parties, except as described below.
Information that we collect
We collect all the information you provide to us, such as when you register for an account, complete verification, fill out an order form, complete a survey, receive customer service, or when you otherwise communicate with us. This information includes, but is not limited to:
Your own personal data such as your first, middle, and last name, phone number, email address, photograph, physical address, date of birth, state and country of residency, username, password, government ID number and photograph of government-issued identification information (including driver’s license and/or passport information).
Financial data such as full bank account information (including routing and account numbers) and certain digital currency information, including external wallet addresses.
Any feedback or suggestions you provide to us about our Services;
Information provided in any of E-Scrooge support channels or other communications channels;
Log Information: We collect standard server logs that may include the type of browser you use, access times, pages viewed and IP address.
Purpose of information collection
We may use information about you for various purposes, including to:
Provide, maintain, and improve the Services;
Fulfill to our legal and compliance obligations, including our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations;
Provide and deliver services, process transactions, and send you related information, including confirmations, receipts, and requests for authorizations;
Send you technical notices, updates, alerts, and support and administrative messages;
Resolve disputes, troubleshoot problems, and provide customer service;
Prevent and investigate violations of our terms and protect the rights of E-Scrooge and others;
Measure, analyze and monitor trends, activities, and usage of the Services;
Conduct anti-fraud, identity verification;
Personalize and improve the Services and provide advertisements;
Sharing of Personal Information
We may share your Personal Information with third parties in following cases:
To comply with an applicable law or regulation, or in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process;
To enable us to comply with government agencies, including regulators, law enforcement and/or justice departments
With your consent, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.
If applicable, in connection with the sale or transfer of our business or any part thereof.
We have policies and procedures in place to protect the privacy and confidentiality of your Personal Information that we collect and maintain. All Personal Information is stored on secured servers, behind a firewall at a data center with access to data strictly controlled. However, due to the design of the Internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties or by government agencies. You remain responsible for the security of information in transit to us over the Internet. Any unauthorized use of the Site may result in criminal and/or civil prosecution.
Cookies and local storage